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Contact LiveMach

To talk to LiveMach, send the enquiry form below, email [email protected] or call +91 89478 65838. We reply within one working day, in English or Hindi. The usual first step is a pilot on one machine or one line, so tell us about your factory and we will suggest a start.

How can I contact LiveMach?

You can use the form on this page, send an email, or call. All three reach the same small team.

We talk in English and Hindi.

There is no public office address on this site.

Interested in

What should I put in my enquiry?

Tell us about your factory and your machines in a few lines. You do not need a full list. More detail helps us give a useful first reply.

  • Your factory name, city and the industry you work in
  • How many machines you would like to see, roughly
  • The type and age of the machines, and the brands if you know them
  • What you want to see first: which machines are running, downtime, reports or OEE
  • Whether you want the pilot on one machine or one line

What happens after I send an enquiry?

We reply within one working day. If it is urgent, call us. The reply asks anything we need to know and suggests a first step.

  1. 1

    We read your enquiry

    Someone from the LiveMach team reads it and writes back, usually within one working day.

  2. 2

    We talk about your machines

    A short call or message to understand the machines, the signals they give and what you want to see.

  3. 3

    We suggest a pilot

    The usual first step is a pilot on one machine or one line. You watch the data and then decide.

  4. 4

    We scope it in writing

    If you go ahead beyond the pilot, the deployment is scoped and agreed in a separate written engagement.

Prefer to read more first?

These pages answer most first questions about the device, the price and the people behind LiveMach.

Common questions before you contact us

How fast will LiveMach reply?
We reply within one working day. If your question is urgent, call +91 89478 65838.
Can I talk in Hindi?
Yes. We talk in English and Hindi, by phone, by email and in the enquiry form. The dashboard is also in English and Hindi.
Do I need to know my machine details before I write?
No. Brand, type and age of the machines help, but you can write without them. We will ask what we need. A photo of the machine and its stack light is also useful if you have one.
Is there an office I can visit?
This site does not list a public office address. Write or call first, and we will tell you how we can meet or talk.

Before you write